SmartGeniusAI Support

Tell us what went wrong

Describe the issue or question. Your request goes to support, and after a successful submission you will receive a Ticket ID and a confirmation email at the address you provide.

ReplyUsually within 24 hours
AttachmentJPG, PNG, WEBP, PDF or ZIP up to 8 MB
After sendingRequest status + Ticket ID

What do you need help with?

Choose a request type so the ticket arrives with the right context.

For technical issues

Tell us which tool you used and what happened after you started it.

For a faster review

Attach a screenshot of the error or unexpected result if available.

Contact Support

Email and message are required. The other fields help us understand the issue faster.

Support form
Minimum 10 characters.
JPG, PNG, WEBP, PDF, ZIP. Maximum 8 MB.
This form uses the existing SmartGeniusAI support system.
01A ticket is created

After a successful server response, the Ticket ID is shown on the page.

02Confirmation email

The existing support backend sends confirmation to the email you entered.

03Attachments are supported

A screenshot, PDF or ZIP up to 8 MB is submitted with the request.